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Wanstalls Customs Returns & Refund Policy

All custom orders are non-refundable or exchangeable. Firearms if proven to be defective will be handled by our warranty department and fixed/repaired at the cost of Wanstalls and or the manufacturers and their warranty policy. Custom orders that do not come as ordered will be the responsibility of Wanstalls to correct and any costs will be the responsibility of Wanstalls Custom and or the Manufacturer.

*All Special and Custom Orders are subject to a 25% cancellation fee or loss of deposit.

Wanstalls Online will cover shipping costs in cases where items have arrived in damaged condition or are confirmed by us to be defective. For all other cases, return shipping costs are the responsibility of the customer. If a product is damaged or defective, the recipient must make arrangements with Wanstalls Custom support as to how the return should be handled prior to placing the items back in transit to Wanstalls Custom. Contact us by clicking "Contact Us" at the top of our website and choose Warranty Department and send us an email and we will get back to you usually within 24hrs.

Our Returns Address:

Wanstalls Custom Returns
‏  22338 Lougheed Hwy‏  
Maple Ridge, BC‏ 
V2X 2T4‏